================Product Details================ FACTORY INTRODUCE Our Company Specializes in Bicycles, E-bike, Accessories, Riding Equipment Industries For 8 years, With Professional Technical Team, And Have Our Own Factory and Superior Sales Teams. With The Development Of The Electric Bicycle Industry and The People Enjoy of Riding, Our Products and Our Services are All Over The World. We Have Excellent Team Of Experts, Engineers, Can Provide You With High Quality Electric Bicycles and Accessories Products. Welcome to Our Company to Visit And Procurement, There is Any Demand and The Problem, Please Feel Free To Contact With Us. our service 1.Warranty :motor is 2 years ,battery is 1 years, other e bike parts are 1 year. 2.OEM &ODM are available as customers demand. 3.We have professional team on e- bike parts ,8 years working experience engineers and sales . 4.Workers are well trained ,testing every single parts before packing. 5.Sales reply to you within 24 hours .online time is long ,easy to contact . 6.After service is fast ,send replacement parts as soon as you send fault parts to check. FAQ Q: Customs Duties: A: Import duties,taxes and charges are not included in the item price . Clearance is Customer's Duties. Q: Color Difference& scratched : A: The pictures showing at our store are taken based on the true products .Because of different monitor and brightness,there may exist normal tiny colour difference,please donnot leave a bad feedback or return goods to us without contacting us. Q: Delivery Time : A: If products still in Transit ,and your deliver time is going to expire ,kindly contact us ,and we will extend delivery time for you .and if products is lost in transit ,kindly contact us we will make full refund or resend the same products to you soonest . Q: Feedback: A:Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars .if you are satisfied with our items and services If you have any problems with our items or services,please feel free to contact us before you leave negative feedback.With 5 STRAS FEEDBACK, contact our customer service, you will get our shop coupons. Q: Defective Products/Little Scratched: A: Metal Parts and Motors the weight is heavier we will packing well do our best.If have Little Scratched is does'n affect the Use. Please do not sign on shipping bill if products is Serious damaged and defective , it is shipping company's responsibility , please take photo for us and we will make refund to you . Q: Return Policy: A: we will do our best to serve our customers.we will refund you if you return the items within 15 days of your receipt of the items and it is only the reason of product itself like defect,damage,anything that is seller's fault,not the buyer's personal preference or failure to use. Besides,the items returned must be in their original conditions . Q:About Dispute: A::When you place an order and there are any problems with the package,like express shipping delays , package or product damage,problems with accessories,problems with usage,etc. Please contact us first. We will provide you with the fastest speed and best service. If not contact with us before open a dispute, we will consider the customer to give up after-sales service. Andadd to the customer blacklist.Hopeeveryone is honest and friendly.
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